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My Suica Card - Your Secure Travel Card by Rail in Japan

[Information]
My Suica Cards are back on sale from 1st September 2024!

The sale of My Suica Cards have resumed in most places.

Available areas are,

– Midori no Madoguchi (Green Ticket Counter) *Most major stations have one

– High-spec Ticket machines

My Suica Cards had been suspended from June 2023, however, the cards are now available again from September 2024. Check here for information about  Welcome Suica Card and Mobile Suica. We’ll keep you updated if there are further changes.

close up photo of My Suica card

You may have heard of a Suica card. It’s a must-have item when traveling Japan by rail. It’s convenient, fast, and as easy ! You just TAP and GO! But did you know there is a type of Suica card called “My Suica Card” which is more secure? 

For some regular travelers to Japan, the “My Suica” could be a better option than a  “Standard Suica”. 

Continue reading to find out why!

What is "My Suica"?

Like a Standard Suica card,  an e-money card, you can top up My Suica with cash at ticket machines and in convenience stores. Once you’ve charged your card, you can use it for travel on trains, taxis, buses, and subways and even purchase drinks at vending machines, use it to buy daily items at convenience stores, and food at restaurants. If you can see the Suica logo (usually near the cashier or beside the reading machine) you are good to go!

Suica logo for Suika cards including welcome suica & My suica

The benefits of having "My Suica"

There are two benefits. Firstly, the My Suica doesn’t have an expiration date. Inactive cards can be re-activated by simply toping it up. And secondly, if ever you lose it, you can get a replacement at most train stations. Visit the Suica customer service counter or ticket machine and inform the staff that you’ve lost your card. They will cancel your old card and transfer any remaining balance to a new one you purchase. 

Where to buy a My Suica card?

You can purchase a “My Suica” at any JR East station ticketing machine or booth, including the ones located at Narita and Haneda airport. You can also buy it at some tourist information centers. If you want, you can also purchase the card online through the JR East website or other authorized sellers. If you buy the card online, you must pick it up in person at a designated location in Japan or have it shipped. 

How to Use My Suica?

Using “My Suica” is easy. This part is the same as any Suica card. Tap your card on the reader at the ticket gate when you enter a station or bus. And tap again when you exit. The fare is automatically deducted from your card’s balance. If you run out of money on your card, you can charge it at any ticket machine using cash or credit card.  Note that you may not be able to use a credit card to re-charge your Suica card at some stations and convenience stores. 

My suica card in Japan

Things to keep in mind when using a My Suica Card

As mentioned above, if you have a “My Suica”, you can also report it lost or stolen and transfer your balance to a new card. You can also do this through the JR East website. The last four digits which can be found on the lower right on the back of the suica card can help identify individual cards, so it is handy to write this number down. You can also transfer your My Suica to your Apple Wallet. In this case, your information will be transferred to your smartphone and you won’t be able to use physical card after that.

Another Suica card for foreign visitors is the “WELCOME Suica card” without the security and without a deposit. The Welcome suica is designed for tourists and provides a similar level of convenience. If you would like to know more, check out our article about the Welcome Suica Card.

Final Thoughts

Getting a “My Suica” is a great idea when traveling to Tokyo or other parts of Japan especially if you plan to stay for a while or come back regularly. It will make your travels much more convenient, and you’ll be able to take advantage of discounts and special offers from participating merchants.

For further details see the official site here.

Check out the best Events and Festivals to visit in near Tokyo!

Did you find this article useful?

I hope you enjoyed reading about this hidden gem just north of Tokyo, if you would like to know more about fun things to do and travel ideas, please continue to have a look at our must-see / must do things nearby Tokyo page.

To book unique activities in English, please see the Nearby Tokyo experience page.

Contributor:  Venice Aka

Venice’s lives locally and has a passion to make travel videos so she can provide reliable information to travelers visiting Japan. After starting her youtube channel, she’s been continuously sharing about travel, local events, and everyday life in Japan.

Youtube:  Venice Aka

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